Bonnie Pan

Recently I was reflecting on my past two years’ experience of transitioning into Engineering Manager role and what skills I would recommend for new managers? Communication, project management, and genuinely curious and care of your people.

I recently read Difficult Conversations, one of the books on my “Communication” project reading list.

Here I have created a mind map of the structure of a difficult conversation and a link to the checklist in the book.

Prepare a difficult conversation by identifying 3 conversations

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